Volunteer Positions
Emergency Department Waiting Room
High level of customer service
• Direct people to hospital / services / physician offices
• Help patients initiate intake process and provide comfort measures while they wait
• Act as liaison to family/friends who accompany patient
• Physical mobility required
Emergency Department
Support staff
• Restock treatment rooms
• Alert nursing staff to family concerns
• Do errands as need arises
• Physical mobility required
Main Lobby
High level of customer service
• Acknowledge/greet arriving customers
• Provide directions to hospital/departments/physician offices
• Walk with people until the last turn (especially elderly or anxious) whenever possible
• Provide wheelchair assistance as needed
• Assist admission staff
• Physical mobility required
Surgery Waiting Room
Serve as liaison between recovery room staff and waiting families
• Be alert to family needs
• Keep family informed
• Alert staff of family’s concerns
CVICU/MICU
Serve as liaison between ICU staff and waiting families
• Be alert to family needs
• Provide information as appropriate when it is available
• Alert ICU of family’s concerns
Rover
Very active position
• Assists as needed with transport of wheelchair patients
• Delivers mail, flowers, newspapers
• Assists department with errands
• High level of physical mobility required
Patient Care Units (Women’s Services (PACU 400, 500, 600))
Support for staff and patients
• Answer call lights and telephone
• Visit with patients
• Assist staff with paper work and errands
• Physical mobility required
Gift Shop
High visibility providing efficient customer service
• Serves as sales person/cashier
• Restocks shop
• Physical mobility required
Surgery Department
Supports staff with answering phones and keeping records
Health Information Systems
Assists staff with organizing and filing patient records
CVICU Office
Supports staff
• Answering telephones
• Organizing records
• Doing errands
Behavioral Health
Outpatient
• Serves as receptionist greeting patients
• Answering telephones
• Organizing records
Nutrition Office
Supports staff - requires good people skills
• Visits patient rooms to pick menus
• Assists patients unable to complete their own menu
• Physical Mobility required
Engineering Services
Assists staff with assigned tasks
Central Sterile Process
• Supports staff
• Delivering equipment to nursing units
Various Office/Clerical Support
Patient’s business office
• Filing / mailings
Accounting
• Organizing
• Filing
Security Office
• Keeping records
• Providing word processing support
Volunteer Office
• Serve as receptionist
• Answering telephones
• Providing word processing support
Popcorn Cart
• Meet the public to provide service by selling the popcorn; (the profits help the auxiliary provide scholarships to college level students)
• Keep ample supply of popcorn popped
• Clean machine at end of shift
Coffee Cart
• Meet the public to provide service by selling the coffee; (the profits help the auxiliary provide funds to give hospital department donations)
• Keep coffee stocked and in proper order
• Clean area at end of shift
Lower Lobby Information Desk
High level of customer service
• Acknowledge/greet customers
• Provide directions to hospital departments and patient rooms
• Some mobility required
Recovery Room
Support staff
• Organizing patient records
• Liaison to SWR volunteer and/or families
• Answer and direct telephone calls
Patient Reading Cart
• Provides service to patients as well as to visitors in our waiting areas
• Mobility required
Chaplain
• Visit patients at Huguley nursing center as arranged by the chaplain’s office following additional training
Home Health
• Office/clerical work to support the home health staff
• Located off hospital campus
Outpatient Surgery
Assist the staff
• Transporting patients by wheelchair
• Help with filing records
• Mobility required
Materials Management
Assist staff in receiving and labeling medical supplies
Laboratory
• Support the staff by helping with filing
Education/Diabetes Center
• Provides clerical support to staff
Fitness Center
• Assist with child care at the Kids Klub